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We have just experienced the biggest flood and natural disaster in recorded history.
Our hearts go out to all those people and families who have been affected.
Our IT staff support an organisation of 300, who in turn support a community of 44,000.
In times of emergency, all focus is on the emergency response, and support of the community.
We are supporting those who support the people.
There are many small stories of the support which go on in the background which are never told.
- Such as our Archives and Digitisation staff, who are now working the night shift in the emergency response centre.
- Our system engineers who are relocating staff directly affected by the flooding and still continue to provide regular services.
- Before the flood, engineers were in the middle of an Exchange 2013 migration, which still carries on. Because it has to.
- Our DBA’s extracting all the people and telephone numbers of those rural households trapped by floods and land slides, so that they can be directly contacted for air lift of generators, medical and food supplies.
- Our GIS (mapping) staff’s tireless response for the continuous flow of requests for customised maps showing affected areas, incidents, households, water flow paths…
- And operational staff in non-customer facing roles, working from home so that their offices can be utilised for emergency response support staff.
And of course the direct support from our suppliers asking if they can do anything else at this time; telecommunications, Internet providers, hardware vendors, hosted and cloud service providers. It all shows the strength of conviction and well meaning of fantastic business partnerships.
People are amazing.
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